Shipping Policy

Shipping Policy

Once your payment has been successfully processed, your order is dispatched from Johannesburg, South Africa. We work with Fastway Couriers, The Courier Guy, and local pick-up options depending on your selection.

Order Processing

  • Orders placed before 14h00 (GMT+02:00) are processed same day.
  • All parcels are securely packed to ensure safe delivery.

Estimated Delivery Times

  • City centres: 1–3 working days
  • Outlying areas: 2–5 working days

Special Promotions

During peak periods like Black Friday, delivery may be slightly delayed due to high order volumes. We’ll do our best to deliver as quickly as possible.

Order Pickup

Local customers may request collection. Please contact us via WhatsApp to coordinate a convenient pickup time.

Tracking & Support

Once shipped, you’ll receive tracking information. If there are issues with your delivery, our support team will assist in liaising with the courier.

Responsibility for Goods

Once your parcel has been shipped, it becomes your responsibility. We recommend monitoring your delivery progress.

Contact Us

If you have any questions regarding these Terms, please contact us: